Privacy Policy

The Brain Injury Association of Durham is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Information Use

When you fill out a form on our website you are consenting to receive newsletters, containing news, updates and promotions from the Brain Injury Association of Durham. You can withdraw your consent at any time.


The Brain Injury Association of Durham does not create or maintain profiles of visitors to its sites.

What we collect

Communications from the Site
The only communications resulting from this site are responses to visitor requests for additional information. Communications may be via phone, email, or postal mail in accordance with the visitor’s preferences.






More information

Google Analytics   These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.   Click here for an overview of privacy at Google
Google +   When you are logged into Google + a number of cookies get set, this allows you to post ‘share’ articles on your wall.
Additionally, only one cookie is set if you are NOT logged in to, marked with a *.
  Read more about Google’s Privacy Policy
YouTube   With the aid of YouTube we are able to display videos on our website. This allows us to give presentations/demonstrations in a ‘video’ format – making it easier for the need user.   Read more about Google’s Privacy Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. The Brain Injury Association reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

Correcting/Updating Personal Information

If your personally identifiable information changes, updated information may be provided to us at any time please email

The views on this website do not necessary represent the views of the LHIN or the government of Ontario.    

Policy updated May 05, 2019
Oshawa, ON Canada