Community Support Service

The Community support program is an agile outreach service which provides support to individuals and families with loved ones who have experienced a brain injury. The Community Support Coordinators function as an accessibility guide, to provide service connection and support in the community, as directed by the people we serve. This program operates Monday-to Friday, and does not function as a crisis service.

This no-cost service is offered to Individuals/families who reside in the Region of Durham. We are able to connect in a variety of ways, in person, via email, phone calls or text messages. The program does not run a waiting list; therefore the availability of the CSC staff varies depending on individual need.


We support people as they strive to address their own day-to-day needs in areas such as budgeting, household management, transportation, organizing etc. We promote learning opportunities and strategies to manage daily activities, appointments and memory. We will promote personal independence by encouraging people to do as much as they can by providing access to education, tools and resources that facilitate community independence.


Based on individual service needs, we facilitate the process of getting to/staying connected to community service agencies. Areas can include:

  • Food security
  • Income Support
  • Medical Services
  • Employment
  • Mental Health/Crisis Support
  • Addictions/Harm Reduction Services
  • Housing support


We provide an advocacy role to support individuals in community accessibility. We promote inclusion for people of all abilities. The CSC staff will provide education and support to eliminate barriers, and promote independence in our community.